1. Information We Collect

We may collect the following types of information when you interact with us:

• Contact Information: Name, phone number, email address when you make a reservation or order
• Order Details: Items ordered, preferences, and delivery/pickup information
• Payment Information: Processed securely through third-party payment providers
• Visit Information: Date, time, and frequency of your visits to our café

2. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling your orders and reservations
• Communicating with you about your orders, reservations, or inquiries
• Improving our menu, services, and customer experience
• Sending promotional offers and updates (only with your consent)
• Complying with legal and regulatory requirements

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Third-party delivery services (e.g., Talabat) and payment processors
• Legal Compliance: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

6. Third-Party Services

We may use third-party services such as:

• WhatsApp: For customer communication and order management
• Google Maps: For location services and directions
• Instagram: For social media engagement
• Talabat: For online food delivery orders

These services have their own privacy policies, and we encourage you to review them.

7. Your Rights

Under UAE data protection regulations, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications at any time
• Withdraw consent for data processing where applicable

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new “Last Updated” date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: